{"id":7172,"date":"2026-07-17T15:54:45","date_gmt":"2026-07-17T15:54:45","guid":{"rendered":"https:\/\/travelcho.com\/?page_id=7172"},"modified":"2026-07-17T15:54:45","modified_gmt":"2026-07-17T15:54:45","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/travelcho.com\/de\/refund_returns\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<h2>Our Approach<\/h2>\n<p>Because our guides are digital products delivered instantly, refunds work a little differently than physical goods \u2014 but we still want you to be genuinely satisfied with your purchase.<\/p>\n<h2>Eligibility<\/h2>\n<ul>\n<li>Refund requests made within 14 days of purchase are eligible if the guide has not yet been downloaded<\/li>\n<li>If you&#8217;ve downloaded the guide but find a genuine issue with its content or accuracy, contact us \u2014 we review these case by case<\/li>\n<li>Refunds are not available for guides downloaded and used beyond the 14-day window without a content issue<\/li>\n<\/ul>\n<h2>How to Request a Refund<\/h2>\n<p>Email <a href=\"mailto:support@travelcho.com\">support@travelcho.com<\/a> with your order number and the reason for your request. Approved refunds are processed within 5-7 business days to your original payment method.<\/p>\n<h2>Guide Updates Instead of Refunds<\/h2>\n<p>If your concern is outdated information, we&#8217;ll often prioritize updating the guide and give you free access to the new version rather than a refund \u2014 most customers prefer this option.<\/p>","protected":false},"excerpt":{"rendered":"<p>How refunds work for digital guide purchases.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7172","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/travelcho.com\/de\/wp-json\/wp\/v2\/pages\/7172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/travelcho.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/travelcho.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/travelcho.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/travelcho.com\/de\/wp-json\/wp\/v2\/comments?post=7172"}],"version-history":[{"count":1,"href":"https:\/\/travelcho.com\/de\/wp-json\/wp\/v2\/pages\/7172\/revisions"}],"predecessor-version":[{"id":7220,"href":"https:\/\/travelcho.com\/de\/wp-json\/wp\/v2\/pages\/7172\/revisions\/7220"}],"wp:attachment":[{"href":"https:\/\/travelcho.com\/de\/wp-json\/wp\/v2\/media?parent=7172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}